FREE GROUND SHIPPING On most Everything In The Store
We ship by ground service so allow for up to 7-10 days. If you desire rush shipment, you will have an option to change your shipment to 2nd day or overnight in the shopping cart at checkout.

Simply look for the logo to enjoy free shipping on selected items throughout the store.

Grillex offers a 30-day, money-back guarantee. That means, if for any reason, you wish to return your Grillex purchased directly through our website ( within thirty days from the date it was shipped, we will refund the price of the Grillex.  

PLEASE NOTE: The original shipping costs (if any) and your return shipping costs are non-refundable.

Simply contact the Grillex Customer Support here or follow the instructions below and we will be happy to help. 


If you have purchased from GETGRILLEX.COM before, you will have already setup an account. 

Go to MY ACCOUNT (you can reach this from the link at the top right of the any page on our website). 

In the grid under My Orders, you will see the Return Items link.  Select that link and complete the supplied form.